![]() ![]() ![]() Visit for more information on our shipping rates and how to return an item. Eating & hygiene items (including brushes), oral motor products and books are also non returnable. Return shipping expenses are paid by Southpaw only if the customer received an item which is defective or was received incorrectly due to Southpaw error. If you are only returning some of the items on your order, then we will only refund you the cost of those items. Where a product has been specially ordered, Made to Order, or you have specified a certain colour, unless faulty, we're unable to offer a refund. We will refund the delivery charge on your order if damaged and/or received incomplete, provided you return the merchandise received in full. It is important that any unwanted item is returned in re-saleable condition, unused and undamaged in the original packaging. Once you have informed us, please return the item within 14 days of this. We want you to be happy with your items, if you are not and you want to return it, please let us know within 14 days of purchase. ![]() Further details can be found at For further information please see We recommend the user establish a regular inspection programme of all equipment, fittings and support systems to guard against injury. This warranty does not cover damages or failures due to normal wear and tear. Warranties may be deemed void at the sole discretion of Southpaw in such instances. Outdoor use of suspended equipment, suspesion hardware or other items not designed for outdoor use, may also void all warranties. Any alteration, abuse, misuse, tampering, improper repairs, negligence or use of the equipment in a manner inconsistent with the instruction and/or safety sheets is not covered under warranty. ![]() This warranty is extended solely to the user of the product.Īny defects in materials or workmanship will be addressed by repairing or replacing the defective component or product at the sole discretion of Southpaw. All other 3rd party products are covered by a 1 year warranty, unless specified otherwise. Finding the correct chew for your child is often a trial and error process.All Southpaw USA and UK made products, are covered under warranty from 2 years from date of shipment, (unless it is specifically expressed within the product description). Please supervise at all times and replace if necessary when the item shows signs of wear and tear. How long each tool lasts depends on the oral sensory needs of the child, whether or not they are seeing an occupational therapist if needed, as well as many other variables in his/her life. Use it to normalize sensitivities and to improve a variety of speech and feeding skills. Some individuals (particularly those with heavy oral needs and aggressive biting/chewing) may be able to damage the tools. ARKs Z-Vibe® is an innovative vibratory tool for oral motor therapy and beyond. Similar to the shape of the Y-Chew but fashioned into tip attachments for the Z-Vibe. Caution: although chew tools are sturdy and durable, no chew tool is indestructible. ARKs Y Tips are a great complement to any oral motor tool bag. Please note all calls are recorded for security purposes. Please check with us if you are basing your order on the picture of the product. Minimum spend discount vouchers are based on the cost of orders before VAT and Delivery - Only one discount voucher can be applied per order Pictures are for display purposes only and do not always reflect the actual product being supplied (although we always make every effort to ensure these are correct). ![]()
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